After a brief flirtation with Orange as a possible Internet Provider,I have gone looking for someone better.
A claimed 1,000kbps download rate (approx what you would expect in an impoverished 3rd world country) turned out to be less than half (450kbps),then gradually deteriorated till it averaged 200kbps,and,on one memorable day,peaked at 8kbps. Wet string would work better!
The Orange technical support (neither technical nor supportive) waffled their way through their scripts,promised everything,delivered nothing,and failed to call back when they said that they would. An impressive 100% fail rate.
When I told them that I believed not a word that issued from their overseas call centre (populated exclusively with people called Gordon and Robin),they would not pass on my complaint.
I cancelled.
Then they admitted (verbally,and twice) that my telephone line was of such poor quality that I could neverhave received any kind of service worth having. Of course,they would never confirm this in writing. They said that they would not charge me for cancellation ,but said that they would charge me,in writing,for early cancellation.
To quote Sam Goldwyn …
“A verbal contract ain’t worth the paper it’s printed on!”
Orange would seem to agree. Regardless,on the 25th of November,Orange will be only a greasy mark on my Internet experience.
I’ve looked around. Did the research. Got the permission. Paid the fees upfront.
I am going satellite. On the Internet. From Not-Spot (or grot-spot) into the Wild Blue Yonder. They claim about 6000kbps or more. Till I try,I can’t really say. But I intend to find out. Watch this space …
Orange is a lemon said the bells of St. Clements
Will I grow rich with a satellite dish?
Would Orange pay me when I phone them twice daily?
I owe the three farthings said the bells of St Martins.
Apologies for the rhyme,but not for slagging Orange.
Mesklin