{"id":184,"date":"2010-04-15T13:46:11","date_gmt":"2010-04-15T12:46:11","guid":{"rendered":"http:\/\/www.tachras.com\/press\/?p=184"},"modified":"2010-04-15T18:38:10","modified_gmt":"2010-04-15T17:38:10","slug":"tesco-what-would-you-call-it","status":"publish","type":"post","link":"http:\/\/www.tachras.com\/press\/2010\/04\/15\/tesco-what-would-you-call-it\/","title":{"rendered":"Tesco: What would you call it?"},"content":{"rendered":"<p>Tesco: Taking away without the owner&#8217;s permission.<\/p>\n<p>In the UK, if some yob drives away with your car, you cannot call it &#8216;stealing&#8217;. As the yob does not &#8216;intend to permanently deprive you of your property&#8217;, it is not &#8216;theft&#8217;, it is &#8216;taking away without the owner&#8217;s permission&#8217;.<\/p>\n<p>If you buy petrol from a Tesco petrol station, and Tesco&#8217;s credit\/debit card machine screws up and does not complete the transaction, then you may be unpleasantly surprised to discover that the money is &#8216;locked&#8217; up in your card account, awaiting Tesco&#8217;s pleasure, and you can no longer access that cash. If you try to use the card again, and you now have insufficient funds (you had &#8216;sufficient&#8217; before Tesco&#8217;s card machine blew them away into cash card purgatory), you then have to find some other way to pay for the petrol.<br \/>\nEmbarassment, awkwardness, holding up a queue, etc. etc. And don&#8217;t think of leaving &#8211; you would then be accused of &#8216;stealing&#8217; the petrol that you would have paid for if Tesco had not got it all wrong!<\/p>\n<p>Tesco&#8217;s attitude? After all the stupid excuses &#8230;<br \/>\n&#8216;You (YOU!) must have taken your card out too quick.&#8217;<br \/>\n&#8216;It&#8217;s the computer&#8217;s fault.&#8217;<br \/>\nYou probably have heard them all before.<\/p>\n<p>You go to Tesco and complain.<br \/>\nIt&#8217;s not their fault. They&#8217;ve done nothing wrong. It&#8217;s your card. You&#8217;ll get the money back in 8 ( or 15, or whenever ) days. They have not charged you anything so they have nothing to return to you.<\/p>\n<p>It is not stealing, but it is &#8216;taking away without the owner&#8217;s permission&#8217;.<br \/>\nAnd in the car world, that is a criminal offence.<\/p>\n<p>In Tesco, it&#8217;s just tough luck! They are big and you are small.<\/p>\n<p>I cannot, therefore call Tesco thieves.<\/p>\n<p>I can call them a store that people should avoid like the plague.<br \/>\nI can call them a store that seems not to care for the customer.<br \/>\nAnd I can tell this story to the world.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tesco: Taking away without the owner&#8217;s permission.<\/p>\n<p>In the UK, if some yob drives away with your car, you cannot call it &#8216;stealing&#8217;. As the yob does not &#8216;intend to permanently deprive you of your property&#8217;, it is not &#8216;theft&#8217;, it is &#8216;taking away without the owner&#8217;s permission&#8217;.<\/p>\n<p>If you buy petrol from a Tesco [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-184","post","type-post","status-publish","format-standard","hentry","category-having-a-say","odd"],"_links":{"self":[{"href":"http:\/\/www.tachras.com\/press\/wp-json\/wp\/v2\/posts\/184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.tachras.com\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.tachras.com\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.tachras.com\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.tachras.com\/press\/wp-json\/wp\/v2\/comments?post=184"}],"version-history":[{"count":3,"href":"http:\/\/www.tachras.com\/press\/wp-json\/wp\/v2\/posts\/184\/revisions"}],"predecessor-version":[{"id":187,"href":"http:\/\/www.tachras.com\/press\/wp-json\/wp\/v2\/posts\/184\/revisions\/187"}],"wp:attachment":[{"href":"http:\/\/www.tachras.com\/press\/wp-json\/wp\/v2\/media?parent=184"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.tachras.com\/press\/wp-json\/wp\/v2\/categories?post=184"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.tachras.com\/press\/wp-json\/wp\/v2\/tags?post=184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}